Support
Questions about setting up your board, inviting your family, or anything not working the way it should — we're happy to help.
Do I need an invite code to sign up?
No. Starting a new family board never needs a code — Nestboard generates one for you once your board is set up, so you can invite the rest of your family.
How do I invite the rest of my family?
Once you’re set up, go to Settings to find your family’s join code. Share it with anyone you want on the board — they’ll use it on the "join a family" screen to get their own login.
I lost my join code — where do I find it?
It’s always available in Settings, where you can copy it or generate a new one at any time.
Can I change a family member’s name, role, or color later?
Yes — Settings lets you rename members, switch their role between parent and kid, and change their color whenever you like.
Something on my board looks wrong or isn’t working.
Email us — see Contact below — and tell us what you were doing when it happened. We read every message.